Solution Architect · AI & Cybersecurity Researcher

Sayan Mondal

Solution Architect with 5+ years of enterprise technology experience spanning ServiceNow, Agentic AI, SaaS transformation, application architecture, and AI/ML delivery. PhD researcher focused on causal cyber defense, trustworthy threat detection, and security knowledge graphs.

sayanmondal2098@gmail.comKolkata, Indialinkedin.com/in/sayanmondal2098github.com/sayanmondal2098ORCID 0009-0004-7096-4179Google Scholar

Professional Experience

Solution Architect

Humanize Business Solution Pvt Ltd · Bengaluru, India

  • Design solution architectures and agent workflows for enterprise discovery, documentation, specification, configuration, code generation, validation, and testing.
  • Translate ServiceNow and SaaS transformation use cases into orchestrated workflows across Discover, Developer, and Decision agent capabilities.
  • Define integrations with ITSM platforms, source repositories, version-control systems, and test-automation tools for near-touchless delivery.
  • Apply RAG-based enterprise knowledge, AI guardrails, security controls, explainability, and traceability from discovery to production.

Software Engineer

Virtusa · Hyderabad, India

  • Developed and supported internal R&D applications using Python, ServiceNow, and AI/ML technologies.
  • Managed ServiceNow instances and contributed to RFP solution design across the company portfolio.
  • Designed application architectures and supported delivery from requirements through implementation and deployment.
  • Provided technical training and mentoring and deployed AI/ML capabilities within enterprise workflows.

Education

PhD, Computer Science & Engineering

IIIT Guwahati · BRAIN Lab

Causal cyber defense, active inference, security knowledge graphs, trustworthy threat detection.

M.Tech, Software Engineering

BITS Pilani

B.Tech, Computer Science & Engineering

Techno India University, West Bengal

Core Expertise

Solution ArchitectureServiceNowAgentic AIGenerative AIMachine LearningRAGAI GuardrailsCybersecurityEnterprise IntegrationsPythonTechnical StrategyMentoring

Certifications

  • ServiceNow Certified Application Developer
  • ServiceNow Certified System Administrator
  • Partner Pre-Sales Specialization: Now Platform
  • Ethics in the Age of Generative AI

Selected Publications

CAIRN: Causal Active Inference for Real-Time Cyber Attack Diagnosis and Response

ACM AsiaCCS ’26 · DOI: 10.1145/3779208.3804893

EntroURL-Bench: A Feature-Rich Benchmark Dataset for Trustworthy Malicious URL Detection

ISEC 2026 · Research Papers Track

Global Positioning System Based Automated Railway Level Crossing

ICCECE 2020

Five publications in total. Full list: sayanmondal2098.github.io/pages/papers.html